You're likely here because you logged into your account and saw the "DO NOT EMAIL" message on your profile (as shown below):

Your email address "shopper@shopper_email.com" has been placed on our "DO NOT EMAIL" list because your email provider has repeatedly rejected our emails (or has sent us a demand to stop sending you emails). As a result, you are no longer receiving shop email offers.

What happened?


There are numerous reasons that can cause your e-mail provider to notify us to stop sending e-mails to your address. Unfortunately, they don't specify why.


The most common reason for this issue is marking Sassie shop offer e-mails as spam.

It’s very important to understand that all Sassie e-mails are sent from the same group of servers (sassieshop.com).


As a result, if you mark an e-mail from one Mystery Shopping Company as spam, you're effectively blocking emails from all Mystery Shopping Companies using the Sassie platform. 


This means you won’t receive shop offers from any company, even if your intention was to block only one.


Other reasons for this can be that your mailbox is full, or perhaps you simply haven't logged in to check it in a very long time.


Unfortunately, when your e-mail provider sends us a notice to stop sending to a specific e-mail address for any reason, we are legally required to stop sending to that address immediately. You can think of it as an electronic 'cease and desist'.

What do I do?


Once you unblock our e-mail domain following the steps below, please click this link, and fill out the form to request removal from our Block List.


Outlook/Hotmail/Microsoft

  1. Log in to the Outlook Web App
  2. Click the Settings cogwheel in the top right corner
  3. Type "blocked senders and domains" into the search field
  4. Open the "Blocked senders and domains" options
  5. Click the Trash icon next to the contact(s) you want to unblock
  6. Click Save


Gmail

  1. Log in to your inbox
  2. Click the Gear icon and choose the "See all settings" option
  3. Navigate to the "Filters and Blocked Addresses" tab
  4. You should see all addresses that are blocked
  5. Select the sender you want to unblock and click Unblock selected addresses


Yahoo Mail

  1. Log in to your Yahoo Mail account
  2. Click the Settings gear icon
  3. Click More Settings
  4. Click Security and Privacy in the left-hand column
  5. Under Blocked addresses, hover over the email address you want to unblock
  6. Click the Trash icon


AOL

  1. Click the Settings icon
  2. Click More Settings
  3. Click Security and Privacy
  4. Mouse over an email address, then click the Delete icon


Mail.com

  1. Click Settings
  2. Select "Blocklist"
  3. Enter the email address or domain you want to unblock
  4. Click Save


iCloud.com

  1. In the Mail app on your Mac, select a message from the sender you want to unblock
  2. Move the pointer next to their name in the message header, click the arrow, then select Unblock Contact
  3. You can also remove senders directly from the list of blocked senders
  4. Choose Mail > Settings
  5. click Junk Mail
  6. click Blocked